Terms & Conditions

Last Updated: March 8, 2025

 1. INTRODUCTION

These Terms and Conditions ("Terms") govern your access to and use of the Stem Cell Leads website and services ("Services"), operated by Performance Marketing Group Limited ("we," "us," or "our"), a company incorporated in the Isle of Man with registered address: 4 Christian Road, Douglas, Isle of Man, IM1 2SD.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

IMPORTANT MEDICAL DISCLAIMER: Stem Cell Leads is not a healthcare provider and does not provide medical advice, diagnosis, or treatment. We solely connect visitors with regenerative health providers that may provide such services. The information provided through our Services is for informational purposes only and should not be considered medical advice.

REGULATORY STATUS NOTICE: Many regenerative health treatments and therapies referenced or discussed on our platform may not be approved by the U.S. Food and Drug Administration (FDA) or similar regulatory bodies in other countries. Such treatments may be considered experimental, investigational, or lacking substantial clinical evidence of safety and efficacy for specific conditions. We strongly encourage you to thoroughly research and discuss any treatment options with qualified healthcare professionals.

FULL DISCLAIMER: For complete information regarding the limitations, risks, and regulatory status of treatments discussed on our platform, please read our full disclaimer at stemcellleads.com/disclaimer.

 2. ELIGIBILITY

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

 3. SERVICES DESCRIPTION

3.1 Consumer Services

Stem Cell Leads provides an informational platform that connects interested individuals with regenerative health providers, clinics, and practitioners that offer advanced therapeutic approaches, including but not limited to regenerative treatments, cellular therapies, and innovative wellness solutions. Our consumer-facing Services include:

- Educational content about regenerative health approaches
- Contact forms to request information from providers
- Call center services to facilitate connections with healthcare providers
- Other informational resources related to regenerative health

3.2 Provider Marketing and Lead Generation Services

We also provide marketing and lead generation services to regenerative health providers, clinics, practitioners, and other businesses in the healthcare sector ("Client" or "Clients"). These services include:

- Lead generation and referral services
- Digital marketing campaigns
- Telemarketing services
- Content creation and distribution
- Customer relationship management
- Online advertising management
- Analytics and performance reporting
- Call center and appointment scheduling services

 4. USER ACCOUNTS

4.1 Account Creation
You may be required to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Accurate Information
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

 5. USER CONDUCT

When using our Services, you agree not to:

- Violate any applicable laws or regulations
- Impersonate any person or entity
- Interfere with or disrupt the Services or servers or networks connected to the Services
- Submit false, misleading, or inaccurate information
- Use the Services for any unauthorized or illegal purpose
- Attempt to gain unauthorized access to any portion of the Services
- Use any automated means to access the Services without our permission

 6. INTELLECTUAL PROPERTY

6.1 Our Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes.

6.3 Restrictions
You may not:
- Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from our Services
- Use our trademarks, service marks, or other proprietary information without our prior written consent
- Remove any copyright, trademark, or other proprietary notices from any content on our Services

 7. THIRD-PARTY CONTENT AND LINKS

7.1 Third-Party Content
Our Services may contain content provided by third parties, including regenerative health providers, practitioners, and other users. We do not control, endorse, or adopt any third-party content and are not responsible for its accuracy or reliability.

7.2 Third-Party Links
Our Services may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the content, products, services, or practices of any third-party website or resource and are not responsible for them.

 8. HEALTH INFORMATION AND MEDICAL DISCLAIMER

8.1 Not Medical Advice
The information provided through our Services is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

8.2 No Doctor-Patient Relationship
Use of our Services does not create a doctor-patient relationship between you and Stem Cell Leads or our staff. We do not practice medicine or provide medical services.

8.3 Provider Information
Information about regenerative health providers, treatments, and practitioners is provided for your convenience. We do not guarantee the quality, safety, efficacy, or appropriateness of any provider, treatment, or practitioner. You are solely responsible for verifying the credentials, qualifications, and reputation of any provider or practitioner before seeking their services.

8.4 FDA Approval Status
Many regenerative treatments, therapies, and approaches discussed or referenced through our Services may not be FDA-approved for the treatment of specific conditions or may be approved only for limited uses. The FDA approval status of any treatment should not be interpreted as an endorsement of safety or efficacy. You acknowledge that:

Treatments may be considered investigational or experimental
Clinical evidence supporting certain treatments may be limited
Results may vary significantly between individuals
Insurance coverage may be limited or unavailable for non-FDA approved treatments
Potential risks may not be fully understood for emerging therapies

We strongly recommend that you:

Research the regulatory status of any treatment you're considering
Discuss all treatment options, including conventional approaches, with qualified healthcare providers
Verify the credentials and experience of any provider you consider
Understand the potential risks, benefits, and alternatives before proceeding with any treatment

Reference to any treatment or therapy on our platform should not be construed as a claim of efficacy, safety, or regulatory approval. For complete information, please read our full disclaimer at stemcellleads.com/disclaimer.

 9. PRIVACY

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose information about you when you use our Services. By using our Services, you consent to our collection, use, and disclosure of information as described in our Privacy Policy.

 10. DISCLAIMERS AND LIMITATION OF LIABILITY

10.1 Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.

10.2 Healthcare Decisions
WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME ALL RISK IN USING THE CONTENT ON OUR SERVICES AND FOR ANY HEALTHCARE DECISIONS YOU MAKE BASED ON SUCH CONTENT.

10.3 Limitation of Liability
IN NO EVENT SHALL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SERVICES, THE DELAY OR INABILITY TO USE THE SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

10.4 Exclusions
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

 11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Performance Marketing Group Limited, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of any other person or entity
- Your interaction with any regenerative health provider you connect with through our Services

 12. TERMINATION

12.1 Termination by Us
We may, in our sole discretion, terminate or suspend your access to all or part of the Services for any reason, including, without limitation, your breach of these Terms.

12.2 Termination by You
You may terminate your account at any time by contacting us or, if available, by using the account termination functionality within our Services.

12.3 Effect of Termination
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

 13. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by posting the revised Terms on our website and updating the "Last Updated" date at the top. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.

 14. GOVERNING LAW AND DISPUTE RESOLUTION

14.1 Governing Law
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the Isle of Man, without giving effect to any principles of conflicts of law.

14.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration in accordance with the rules of the London Court of International Arbitration. The arbitration shall be conducted in English and shall take place in the Isle of Man.

14.3 No Class Actions
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14.4 Exceptions
Notwithstanding the foregoing, we may seek injunctive or other equitable relief to protect our intellectual property rights in any court of competent jurisdiction.

 15. COMMUNICATIONS

By providing us with your email address or phone number, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 16. SMS MESSAGING TERMS

When you opt-in to receive SMS messages from us, the following terms apply:

16.1 SMS Communications
You may receive text messages (SMS/MMS) related to our Services after providing your express consent. These messages may include information about appointments, follow-ups, or other service-related communications.

16.2 Opt-Out
You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received messages. After you text "STOP," we will send you a confirmation message, and you will no longer receive SMS messages from us.

16.3 Frequency and Charges
Message and data rates may apply for any messages sent to you from us and to us from you. You will receive approximately 1-20 messages per month unless you engage in a text conversation, which may result in additional messages.

16.4 Support
For SMS support, text "HELP" to the number from which you received messages or contact us using the information in Section 21.

 17. SWEEPSTAKES, CONTESTS, AND PROMOTIONS

Any sweepstakes, contests, or promotions that may be offered through our Services may be governed by rules separate from these Terms. If you participate in any sweepstakes, contests, or promotions, please review the applicable rules as well as our Privacy Policy.

 18. MARKETING AND LEAD GENERATION SERVICES TERMS

The following terms apply specifically to our marketing and lead generation services for regenerative health providers:

18.1 Service Agreements
Clients who engage our marketing and lead generation services will be required to enter into a separate Service Agreement that outlines specific terms, pricing, deliverables, and performance metrics. In the event of any conflict between these Terms and a Service Agreement, the Service Agreement will prevail.

18.2 Lead Quality and Conversion
While we strive to provide high-quality leads, we do not guarantee that any lead will convert into a patient or customer. The quality and conversion rate of leads may vary based on numerous factors beyond our control, including but not limited to market conditions, competition, and the Client's follow-up processes.

18.3 Lead Exclusivity
Unless explicitly stated in a Service Agreement, leads may be shared with multiple Clients. Exclusive lead arrangements must be specifically contracted and may involve additional fees.

18.4 Client Responsibilities
Clients are responsible for:
- Providing accurate information about their services, qualifications, and credentials
- Complying with all applicable laws and regulations, including healthcare advertising regulations
- Promptly responding to and following up with leads provided
- Maintaining appropriate licenses, certifications, and insurance
- Properly training staff who interact with leads
- Maintaining patient confidentiality and complying with privacy laws

18.5 Compliance with Healthcare Marketing Regulations
Clients must ensure that all marketing materials, claims, and practices comply with applicable healthcare marketing regulations, including but not limited to:
- Federal Trade Commission (FTC) regulations on truth in advertising
- Food and Drug Administration (FDA) regulations on marketing of medical treatments
- State medical board regulations
- Professional association ethical guidelines

18.6 No Guarantees of Health Outcomes
Neither we nor our Clients may guarantee specific health outcomes from treatments or procedures. All marketing materials must include appropriate disclaimers about the nature of treatments where applicable.

18.7 Testimonials and Reviews
Any testimonials or reviews used in marketing materials must be genuine, properly disclosed as such, and include appropriate disclaimers that results may vary.

18.8 Payment Terms
Payment terms for marketing and lead generation services will be outlined in the Service Agreement. We may offer various pricing models, including but not limited to:
- Cost per lead
- Cost per appointment
- Monthly retainer
- Performance-based fee structures
- Hybrid payment models

18.9 Refund Policy for Lead Generation Services
We may offer refunds or credits for leads that do not meet certain quality criteria as specified in the Service Agreement. To qualify for a refund or credit, Clients must report invalid leads within the timeframe specified in their Service Agreement.

18.10 Intellectual Property for Marketing Materials
Unless otherwise agreed in writing, we retain ownership of all marketing materials, content, designs, and strategies created for Clients. Clients receive a limited license to use these materials during the term of the Service Agreement.

18.11 Data Ownership and Usage
Lead data and customer information collected through our Services is owned by us. We grant Clients a license to use this data for their business purposes. Clients may not sell, share, or transfer this data to third parties without our express written consent.

18.12 Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the provision of marketing and lead generation services, including but not limited to marketing strategies, pricing structures, lead generation techniques, and client lists.

 19. REGENERATIVE HEALTH PROVIDER LISTINGS

19.1 Listing Criteria
We maintain sole discretion over which regenerative health providers, practitioners, and clinics are listed on our platform. Factors we consider may include but are not limited to:
- Regulatory compliance
- Professional credentials
- Treatment offerings
- Geographic location
- Patient reviews
- Business reputation

19.2 No Endorsement
Listing a regenerative health provider on our platform does not constitute an endorsement or recommendation of their services. We provide these listings as an informational resource only.

19.3 Removal of Listings
We reserve the right to remove any regenerative health provider from our platform at any time and for any reason, including but not limited to:
- Violation of these Terms
- Negative patient feedback
- Regulatory issues or investigations
- Unprofessional conduct
- Changes in business operations
- Non-payment of fees (for paid listings)

 20. MISCELLANEOUS

20.1 Entire Agreement
These Terms, together with our Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and us regarding the use of our Services, superseding any prior agreements between you and us.

20.2 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

20.3 No Waiver
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by our authorized representative.

20.4 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.

20.5 Force Majeure
We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

 21. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Performance Marketing Group Limited  
4 Christian Road  
Douglas, Isle of Man, IM1 2SD  

Email: info@performancemarketinggroupltd.com  
Phone: +1 (888) 665-2117

By using our Services, you acknowledge that you have read and understood our full disclaimer at stemcellleads.com/disclaimer and these Terms and Conditions, and agree to be bound by them.